- What is FINDATRADIE LIMITED?
FINDATRADIE LIMITED is an online business directory service provider operating in the UK. We offer online business profile listings and paid directory services to independent tradespeople, professional service providers, and trade businesses.
- What services does FINDATRADIE LIMITED provide?
We provide online business directory and paid listing services. Businesses can create profiles, select a listing package that suits their needs, and make payments via the website to showcase their business and service information in the directory.
- Who can use our business directory service?
Independent tradespeople, professional service providers, small businesses, and other legitimately operating trade businesses may apply for a listing subject to the terms and conditions set out on the website.
- What information can businesses display?
Depending on the selected listing service, businesses can display information such as:
Business name
Service type
Business description
Service area
Contact details
Other publicly available business-related information
The specific content displayed is subject to the packages and features actually offered on the website.
- How do I create a business profile?
You can submit your business information by following the process on the website and completing the profile creation and relevant settings as prompted.
Before submitting your information, please ensure that the details provided are true and accurate, and that you hold the legal rights to use the text, images, trademarks, and other content included.
- When will the business profile be displayed?
Once payment is completed and the necessary business information has been submitted, we will process and display the profile in accordance with the purchased service.
If the profile requires further review or additional information, the display timing may be affected.
- Who provides the information in the business directory?
Some business information is submitted directly by the respective businesses or service providers.
FINDATRADIE LIMITED processes and displays information according to its service procedures but does not guarantee that all information submitted by third-party businesses is always complete, accurate, or up-to-date.
- Is the paid listing service a subscription?
No.
Unless explicitly stated otherwise on the purchase page, FINDATRADIE LIMITED’s paid directory listing service is a one-off purchase.
There is no automatic renewal or automatic billing for subsequent periods after the initial purchase. If you wish to continue using the paid listing service after the service term expires, you will need to make a new purchase based on the service options available at that time.
- What is included in the prices listed on the website? The purchase price is determined by the price displayed on the website’s checkout page and the specific package details at the time you place your order.
Different listing packages may offer varying content, display durations, or website features; please review the relevant service details before making a payment.
- What payment methods are accepted?
Available payment methods are displayed on the website’s checkout page.
If you encounter any issues during the payment process, please contact our customer service team, and we will assist you in resolving them.
- Is my bank card information secure?
Online payments may be processed by third-party payment service providers.
To protect your payment information, we will never ask you to provide your full bank card number, password, or other sensitive payment security details via email or telephone.
- Can I modify my business profile?
If the website offers profile management features, you may update the information permitted for modification using those tools.
You may also contact us if you need assistance modifying your business profile.
- Can I change my business contact details?
You may update your business contact details if the service allows for such modifications.
We recommend keeping your publicly displayed business information accurate and up-to-date so that potential customers can correctly understand and contact your business.
- Can I upload my own business images or logos?
If your purchased listing package supports this feature, you may submit images, business logos, or other business-related content in accordance with website requirements.
You must ensure that you have the legal right to use this content; you must not upload material that infringes upon the copyrights, trademarks, or other rights of third parties.
- Will FINDATRADIE LIMITED provide actual trade services for me?
No.
FINDATRADIE LIMITED primarily provides business directory and online listing services.
The independent tradespeople or businesses featured in the directory are independent third-party service providers. FINDATRADIE LIMITED does not provide—nor does it represent these businesses in providing—repairs, installations, construction, renovations, maintenance, or other on-site trade services.
- Does FINDATRADIE LIMITED guarantee that I will secure customers?
No guarantee is made.
Our services primarily help businesses showcase their information online, making it easier for potential customers to discover them.
The number of customer inquiries, orders, appointments, or actual business revenue depends on factors such as market demand, service quality, pricing, location, and other variables; therefore, we cannot guarantee a specific number of customers or amount of revenue.
- How do potential customers contact businesses listed in the directory? Potential customers may directly contact the relevant businesses using the contact details publicly displayed in their business profiles.
Any subsequent inquiries, quotes, appointments, contracts, or other service arrangements arising between the parties are to be handled directly by those parties.
- Does FINDATRADIE LIMITED verify the qualifications of every business?
Information submitted by businesses may be reviewed or checked in accordance with our service procedures; however, inclusion in the directory should not be construed as a guarantee by us regarding a business’s qualifications, experience, insurance, certifications, or professional competence.
If you intend to hire a business listed in the directory, we recommend that you independently verify whether the business meets your specific requirements.
- What should I do if I find an error in a business profile?
If you discover obvious errors, outdated information, or other issues requiring our attention regarding a business listing, please contact us via:
Email: service@findatradie.directory
Phone: +44 7801 933966
We will investigate and address the matter based on the specific circumstances.
- Can I cancel a purchased service?
Cancellations and refunds will be handled in accordance with the applicable refund policy, the specific details of the order, and relevant UK laws.
If you wish to inquire about a cancellation or refund, please contact us as soon as possible at service@findatradie.directory and provide the relevant order details.
- Can I still request a refund if I have already purchased the service?
Eligibility for a refund depends on the specific service, whether the service has already commenced, the order details, and applicable laws.
If you wish to know whether a specific order qualifies for a refund, please contact us to make an inquiry.
Nothing in this FAQ limits the mandatory statutory rights enjoyed by consumers under the law.
- Who owns the business profile content after the service begins?
In principle, the original intellectual property rights to content you provide—such as the business name, description, contact details, images, and logos—remain with you or the respective legal rights holder.
Purchasing our listing services does not mean you are transferring ownership of this content to FINDATRADIE LIMITED.
However, to provide the business directory service, you grant us authorization to use, organize, format, and display the content you submit within the scope and duration of the service.
- Who owns the content on the FINDATRADIE LIMITED website? All rights regarding the FINDATRADIE LIMITED website—including its branding, structure, page layout, directory organization, software, database architecture, original text, graphics, and other platform content—belong to FINDATRADIE LIMITED or the respective rights holders.
Unauthorized copying, scraping, republishing, selling, or commercial use is prohibited.
- Can businesses delete their profiles?
You may contact us if you wish to stop displaying your business profile or to learn how to delete your data.
We will process your request based on your service status, applicable legal requirements, and the website’s operational rules.
- How does FINDATRADIE LIMITED protect my personal information?
We value user privacy and handle personal information in accordance with applicable UK data protection laws.
For detailed information on how we collect, use, store, and protect personal information, please refer to the “Privacy Policy” on our website.
- Does the website use cookies?
The website may use essential cookies and other similar technologies to support site operations, security, functionality, and user experience.
For non-essential cookies that require consent by law, we will obtain user consent where applicable and in accordance with relevant requirements.
- What are the requirements for using the business directory?
Users must use the website in a lawful, honest, and reasonable manner.
Users must not submit false information, impersonate others, infringe upon third-party intellectual property rights, disseminate illegal content, interfere with website operations, or engage in unauthorized bulk data scraping via automated means.
- What happens if website rules are violated?
If we discover that a user has violated the Terms of Service, provided false information, committed fraud, or otherwise misused the service, we may, depending on the circumstances:
Require modifications to the relevant information;
Suspend the display of the business profile;
Remove the violating content;
Restrict account usage;
Terminate the relevant service;
Refuse future service purchases;
Take further measures as permitted by law.