Welcome to FINDATRADIE LIMITED. This privacy policy explains how we collect, use, store, and protect the personal and business information you provide when using our website, online business directory, and paid listing services.
FINDATRADIE LIMITED is an online business directory service provider operating in the UK. We offer services such as online business profile creation, directory listings, and related paid promotional services for independent tradespeople, service professionals, and trade businesses.
We value your privacy and handle personal data in accordance with applicable UK data protection laws, including the UK GDPR and the Data Protection Act 2018.
- Data Controller
The data controller for this privacy policy is:
Company: FINDATRADIE LIMITED
Address: Office 6 St. Pauls Road, Newton Abbot, England, TQ12 2HP
Email: service@findatradie.directory
Phone: 447801933966
If you have any questions regarding this privacy policy or how your personal data is processed, please contact us using the details above.
- Information We Collect
We may collect the following information when you visit our website, create a business profile, purchase a listing package, or contact us:
Business and Account Information
Business name
Business description/profile
Types of services offered
Business address or service area
Business telephone number
Business email address
Website or other business contact details
Account creation and login information
Order and transaction information
When you purchase our paid listing services, we may collect:
Services or listing packages purchased
Order number
Order date
Payment amount and currency
Transaction status
Billing information related to the order
Online payments may be processed by third-party payment service providers. We will not ask you to provide full bank card numbers, security codes, or other unnecessary payment credentials directly to us.
Contact Information
When you contact us via email, telephone, or our website, we may retain information you voluntarily provide, such as your name, business name, contact details, and the content of your inquiry. Technical Information
When you visit our website, we may automatically collect certain technical information, such as:
IP address
Browser type
Device type
Operating system
Page visit records
Website usage data
Access times and related technical logs
We may use cookies or similar technologies to ensure the website functions correctly, improve user experience, and understand website usage.
- How We Use Your Information
We may use the collected information for the following purposes:
Creating and managing business directory profiles
Providing paid listing services based on your selected package
Processing orders and payments
Sending you necessary notifications regarding orders or services
Responding to your inquiries and customer service requests
Updating or maintaining your business profile
Improving website functionality and user experience
Maintaining website security and preventing fraud, abuse, or unauthorized activity
Fulfilling applicable legal, regulatory, and accounting obligations
Handling and resolving disputes or service issues
If you purchase business directory listing services, the business information you voluntarily submit and choose to display publicly may appear in our online directory and be viewed by potential customers searching for relevant local services.
- Publicly Displayed Business Information
FINDATRADIE LIMITED’s services involve an online business directory.
When you create a business profile and choose to display information via our platform, you must ensure that the submitted information is suitable for public display and that you have the right to provide such information to us.
Depending on the service selected, your business profile may include information such as your business name, service type, business description, service area, and contact details.
This public information may be viewed by website visitors to learn about your business and services.
- Legal Basis for Processing Personal Data
Where applicable, we process personal data based on the following legal grounds:
Performance of a contract: To fulfill the services you purchased, manage orders, and provide business directory listing services.
Legitimate interests: For website operations, security maintenance, service improvements, and general business management.
Legal obligations: To comply with applicable legal, tax, accounting, and regulatory requirements.
Consent: Where required by law, we will obtain your consent before collecting and using the relevant data.
You may withdraw previously given consent where applicable; however, such withdrawal will not affect the lawfulness of data processing based on consent prior to the withdrawal.
- Online Payments
We may use third-party payment service providers to process payments on the website. Payment service providers may collect and process payment-related information in accordance with their own privacy policies and terms of service. We do not store your full bank card details for the purpose of providing our business directory services.
We may retain necessary records related to transactions—such as order details, transaction amounts, payment status, and order numbers—to fulfill orders, provide customer support, maintain financial records, and comply with legal obligations.
- Cookies
Our website may use cookies and similar technologies.
Some cookies are essential for the website to function properly, such as those maintaining site functionality, security, and basic services. Other non-essential cookies may be used to analyze website usage, improve the user experience, or provide additional features.
Where required by applicable law, we will obtain your consent before using non-essential cookies. You can manage these cookies through your cookie settings or browser settings.
- Information Sharing
We do not sell your personal information to third parties.
We may share limited information with trusted third-party service providers when necessary to provide our services, such as:
Payment processing providers
Website hosting and technical service providers
Website security and fraud prevention providers
Data storage and infrastructure providers
Professional advisors or legal and accounting service providers
Government agencies or regulatory bodies as required by law
Third parties may only process the relevant information to the extent necessary to perform the services, fulfill legal obligations, or achieve other legitimate purposes.
If business profile information is submitted by you and you choose to display it publicly, that information may be visible to website visitors. Such public display is a key component of our business directory service.
- International Data Transfers
Some third-party service providers may process or store data outside the UK.
If personal data needs to be transferred from the UK to other countries or regions, we will implement appropriate safeguards in accordance with applicable data protection laws to protect your personal information.
- Data Retention
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, or to comply with legal, tax, accounting, and other regulatory requirements.
Business directory profiles may remain publicly visible while your listing service is active. Upon termination of the service, we may retain relevant profile information or transaction records based on business needs, legal requirements, and our record-keeping policies.
When information is no longer reasonably necessary for business or legal purposes, we will handle it in accordance with appropriate data processing and deletion procedures.
11. Data Security
We implement reasonable technical and organizational measures to protect personal data against unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of internet transmission or electronic storage is absolutely secure. Therefore, while we take reasonable steps to protect your information, we cannot guarantee that data transmission over the internet is entirely free from risk.
- Your Data Protection Rights
Subject to applicable UK data protection laws and relevant conditions, you may have the following rights:
To request access to the personal data we hold about you
To request the correction of inaccurate or incomplete information
To request the deletion of personal data in certain circumstances
To request the restriction of personal data processing in certain circumstances
To object to data processing in certain circumstances
To request data portability where applicable
To withdraw consent where data processing is based on consent
If you wish to exercise any of these rights, please contact us at service@findatradie.directory.
We may need to take reasonable steps to verify your identity to ensure that personal data is not disclosed to the wrong person.
- Third-Party Websites
Our website or business directory listings may contain links to third-party websites.
Third-party websites have their own privacy policies and data processing rules. We are not responsible for the privacy practices of third-party websites; therefore, we recommend that you read their privacy policies before providing any personal information to them.
- Children’s Privacy
Our services are primarily aimed at businesses, independent tradespeople, and professional service providers, and are not specifically directed at children.
If we discover that we have collected personal data from a child without appropriate authorization, we will take reasonable steps to address or delete the data as required by applicable law.
- Updates to the Privacy Policy
We may update this privacy policy in response to changes in the law, our business operations, or website functionality.
The updated version will be posted on this page, and the “Last Updated” date will be revised where appropriate. We encourage you to review this page periodically to stay informed about how we handle personal data.
- Contact Us
If you have any questions regarding this privacy policy, our handling of personal data, or your data protection rights, please contact us:
Email: service@findatradie.directory
Phone: 447801933966
We take inquiries regarding privacy and data protection seriously and will respond within the timeframes required by applicable law.